Refund & Replacement Policy (For Customers):

  • Thank you for shopping at “COM”. We strive to provide a seamless shopping experience and want you to be completely satisfied with your purchase. This policy explains our guidelines and procedures for processing refunds and replacement. By making a purchase on our website, you agree to the terms of this Policy.

Replacement Eligibility:

Product Eligibility

  • As a responsible Shopping Store “BuyHurry.COM” wants to ensure that the product is received by the customer in its original condition and is not incorrect, broken or faulty. If you receive a product that is incorrect, faulty, broken or damaged you are eligible for a free replacement.

Timeframe

  • You must request a replacement within 2 days from the date of delivery. After this period, we are unable to process any replacement requests.

Replacement Process:

OPTION A

  • We will ask you to ship the incorrect, faulty damaged or broken product in its original packing (Original Product Box and All Accessories) to our warehouse at the below address: –
  • Tazah Global LLC, Warehouse # 13, Plot # 4488, Al Sajaa Industrial, Sharjah, UAE
  • And within 2 working days of receipt of the incorrect, faulty damaged or broken product we will ship the replacement for you free of charge.

OPTION B

  • We will schedule a replacement for you within 14 working days. Please pack the product (Original Product Box and All Accessories) for the courier to pick it up and provide you the replacement.
  • Please note that we do not offer a replacement for “change of mind”. 

Refund

  • We do not have a refund policy.  

 

  • Contact Us
  • If you have any questions or concerns regarding our Replacement Policy, please contact us at:
  •  
  • Whatsapp: 
  • Mailing Address:Warehouse # 13,Plot # 4488,Al Sajaa Industrial,Sharjah
  • Please retain your order information and any relevant documentation as it may be required to process your replacement request.